Chapter 19 begins by talking about great designs. Brooks continues to talk about well known products. Then he talks about the conservative process of a great design. There are also many compromises throughout a product design. The important part of design is to hold off just long enough to make a great design and talk about smaller issues later. Then other products are made similarly. Improved designs raise the floor of a design; however, only genius designers can raise the roof. Then brooks talks about Steve Jobs a little and his great designs. Finally he concludes with a few sentences on conceptional integrity.
Brooks begins Chapter 20 by talking about where great designers come from. He mentions Schon's ideas on Technical Rationality. Brooks believes in order to really create something awesome you must have a good design education. Only by designing many things will one learn from experiences. Then brooks talks about a dual-ladder. Plans keep designers' minds broad and on point. He also says sometimes outside resources can open designers minds. For many jobs only the right designers will work. A secure manager is very important in a design. A good design technique is to sketch ideas and have them reviewed. Designers should also learn from others past experiences, duhh. Brooks concludes talking about good designer training techniques.
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